Privacy Policy

Last Updated: January 2026

Welcome to zt999. We are committed to protecting the privacy and personal data of every player who visits and uses our platform. This Privacy Policy explains in plain terms what information we collect from you, why we collect it, how we use it, and the rights you hold over your own data. By accessing or using zt999's website and services, you acknowledge that you have read and understood this policy.

This policy applies to all users of zt999 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our platform serves adults aged 21 and above only. If you are under 21 years of age, you must not use our services.

1. Information We Collect

When you register an account, make a deposit, or contact our support team at zt999, we may collect the following categories of personal data:

• Identity data: full name, date of birth, and gender.
• Contact data: email address, phone number, and residential address.
• Financial data: payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type and version, device type, operating system, and session timestamps.
• Usage data: pages viewed, games played, bet history, session duration, and navigation patterns within the platform.

2. How We Use Your Information

zt999 uses the personal information we collect strictly for the following legitimate purposes. We do not sell, rent, or trade your personal data to third parties for their own marketing use.

• Account management: creating, verifying, and maintaining your zt999 player account.
• Payment processing: handling deposits and withdrawals securely via bKash, Nagad, Rocket, and other supported Bangladeshi payment methods.
• Customer support: responding to your queries, complaints, and support requests in a timely manner.
• Fraud prevention and security: detecting and preventing unauthorised access, fraudulent transactions, and abuse of platform services.
• Personalisation and promotions: tailoring bonus offers, cricket betting promotions, and gaming recommendations to your activity profile, where you have opted in.

3. Legal Basis for Processing

zt999 processes your personal data under the following legal bases, depending on the nature and purpose of the processing activity:

Contractual Necessity

Processing your registration details, financial transactions, and account activity is necessary to fulfil our contractual obligations to you as a zt999 player. Without this data, we cannot provide the services you have requested.

Legitimate Interests

We process technical and usage data based on our legitimate interest in maintaining the security, integrity, and performance of the zt999 platform, as well as preventing fraudulent or abusive behaviour that could harm other players or our business operations.

Consent

Where we send you optional marketing communications — such as bonus alerts, BPL cricket betting updates, or seasonal promotions for events like Eid, Pohela Boishakh, or Durga Puja — we do so only on the basis of your explicit, freely given consent. You may withdraw this consent at any time by contacting our support team.

4. Cookies and Tracking Technologies

zt999 uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. Cookies are small data files placed on your device when you visit our platform. The main types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including session management and secure login.
• Analytics cookies: help us understand how players navigate zt999, which games are most popular, and where technical issues occur.
• Preference cookies: remember your language selection, display settings, and other personalisation choices so you do not need to reconfigure them every visit.
• You may disable non-essential cookies through your device browser settings. Please note that disabling cookies may affect certain features of the zt999 platform.

5. Sharing Your Information

We do not sell or share your personal information with third parties for their own commercial use. However, zt999 may disclose your data to the following limited categories of trusted service providers who assist in delivering our platform:

• Payment processors and financial service partners (including bKash, Nagad, and Rocket) who handle transaction processing in Bangladeshi Taka.
• Technology and infrastructure providers responsible for hosting, security monitoring, and platform performance.
• Regulatory and law enforcement authorities when we are legally required to disclose information, or where disclosure is necessary to protect the rights, safety, or property of zt999 or its users.

6. Data Security

zt999 takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure, or destruction. All data transmitted between your device and our servers is protected by SSL (Secure Socket Layer) encryption. Our internal systems are subject to regular security audits. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all team members who handle user data are required to maintain confidentiality.

7. Your Data Rights

As a user of zt999, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of Access: you may request a copy of the personal data zt999 holds about you at any time.
• Right of Rectification: if any of your personal information is inaccurate or incomplete, you have the right to request that we correct it.
• Right of Erasure: under certain conditions, you may request the deletion of your personal data from our systems, subject to our legal and regulatory retention obligations.
• Right to Restrict Processing: you may request that we limit how we use your data while any disputes about its accuracy or lawfulness are resolved.
• Right to Object: where we process your data based on legitimate interests, you have the right to object to that processing if you believe it is causing you harm.
• Right to Withdraw Consent: where we rely on your consent to send marketing messages, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Data Retention

zt999 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Player account data is generally retained for a minimum of five years following the closure of an account to meet anti-money laundering and financial record-keeping requirements. Once your data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

9. Children and Minors

zt999 is strictly an adult platform. Our services are intended for players who are 21 years of age or older. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been provided by a minor, we will promptly delete that information and close the associated account. Parents and guardians are encouraged to monitor the online activity of minors in their care.

10. Third-Party Links and Services

The zt999 platform may display information about third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. Our Privacy Policy applies only to data collected by zt999 directly. We have no control over and accept no responsibility for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with.

11. Changes to This Privacy Policy

zt999 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email. Continued use of the zt999 platform after changes are published constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zt999 handles your personal data, please contact our Data Protection team. We aim to respond to all enquiries within five business days (Bangladesh Standard Time, UTC+6).

Email: [email protected] (plain text — not a clickable link). We look forward to assisting you.